These errors stopped around 1735 last night and the system is fully operational
Posted Oct 12, 2018 - 08:57 BST
Investigating
This is still on going and we have chased the supplier support team
Posted Oct 11, 2018 - 17:03 BST
Identified
We are receiving 500 responses from a supplier system or failing to make connections. It has been raised with the relevant support team
The list of affected events is below. "event_id" "long_event_desc" "JY74" "Aladdin + 2 Course Meal @ Hix Soho" "JXU4" "Aladdin + 2 Course Post Theatre Dinner at The Ivy" "400E" "Aladdin with free Virgin Train" "NKBJ" "All About Eve" "JXUG" "Beautuiful" "JVPJ" "Bill Bailey - Larks in Transit" "4462" "Company" "JXTL" "Company + 2 Course Post Theatre Dinner @ The Ivy" "2ZF5" "Disney's Aladdin" "JXGJ" "DISNEY'S ALADDIN + PRE THEATRE MEAL & CHAMPAGNE PACKAGE" "2BPS" "Les Miserables" "JY7W" "Les Miserables + 2 Course Dinner @ The Hix Restaurant" "JXGR" "Les Miserables + Pre Theatre Meal & Champagne Package @ The Ritz" "41D5" "Les Miserables + Pre Theatre Meal @ The Ivy Soho Brasserie" "2SPO" "Mamma Mia with free meal at Cinnamon Bazaar" "2BPO" "Mamma Mia!" "JY7N" "MAMMA MIA! + 2 Course Pre Theatre Meal @ Balthazar" "41DB" "MAMMA MIA! + 2 Course Pre Theatre Meal @ Cafe Murano" "2BPR" "The Book of Mormon" "JXU6" "The Book of Mormon + 2 Course Post Theatre Dinner at The Ivy" "N560" "The Book of Mormon + 2 Course Pre Theatre Meal @ The Ivy Soho Brasserie" "41D3" "The Book of Mormon + Post Theatre 2 Course Meal @ Le Caprice" "JY7R" "The Book of Mormon + Pre Theatre 2 Course Meal @ Le Caprice" "JB8E" "The Height of the Storm" "N566" "The Height of the Storm + Post Theatre Meal @ The Ivy" "JX0Y" "The Inheritance Part 1" "JX1E" "The Inheritance Part 1" "JX10" "The Inheritance Part 2" "JX1G" "The Inheritance Part 2"
Posted Oct 11, 2018 - 16:05 BST
This incident affected: Supplier ticketing systems.