Monitoring - A fix has been implemented and we are monitoring the results.
Oct 19, 2026 - 19:31 BST
Update - Nliven have confirmed there is no issue on their side. Restarting the pods appears to have resolved the issue but the engineering team will continue to monitor.
Oct 19, 2026 - 17:24 BST
Investigating - Initial troubleshooting points to an issue with the Nliven API. Raised with Nliven team .
Oct 19, 2026 - 15:19 BST

About This Site

This status page lists the status of the core services directly within Ingresso's control: our API and our white label websites.

We do not list the status of the backend systems that we connect to, however when there is a problem with a backend system we receive an automated alert and then advise them of the issue.

API Operational
White label websites Operational
Supplier ticketing systems Operational
Reporting Operational
Supplier connectors Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 19, 2026

Unresolved incident: Nliven API issue - affecting response times.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.