All Systems Operational

About This Site

This status page lists the status of the core services directly within Ingresso's control: our API and our white label websites.

We do not list the status of the backend systems that we connect to, however when there is a problem with a backend system we receive an automated alert and then advise them of the issue.

API Operational
90 days ago
100.0 % uptime
Today
White label websites Operational
90 days ago
100.0 % uptime
Today
Supplier ticketing systems Operational
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 17, 2021
Resolved - There was an issue with our internal API, some connected distributors experienced intermittent problems with transaction processing between 2021-06-17 14:45:00 BST and 2021-06-17 16:15 BST. This issue mostly affected products in Passport ticketing system.

We have identified the cause to be regression introduced by a change in Core platform. Once identified, we promptly reverted the changes. All systems are operating normally once the changes were made.
Jun 17, 16:15 BST
Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
Completed - The scheduled maintenance has been completed.
Jun 10, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 01:00 BST
Scheduled - The atg_av supplier system will be offline for maintenance. This means the following events will be offline:

1DRUE ANNA X
19KPL Austentatious
1DVM2 Blithe Spirit
M3B2 Come From Away
1DR6R Disney's The Lion King
1DRWN J'OUVERT
1DHUC Jersey Boys
1DR6G Lyceum Theatre, London: Disney's The Lion King
1DVRW Moulin Rouge! The Musical
1DNEL Nina Conti - The Dating Show ( Stockton)
1DNEA Nina Conti - The Dating Show (Birmingham)
1DNEE Nina Conti - The Dating Show (Glasgow)
1DNEG Nina Conti - The Dating Show (Manchester)
1DNEN Nina Conti - The Dating Show (Oxford)
1DNEJ Nina Conti - The Dating Show (Richmond)
1DNEC Nina Conti - The Dating Show (Torquay)
1DNE8 Nina Conti - The Dating Show (York)
1DVRJ Piccadilly Theatre, London: Moulin Rouge! The Musical
1DPLR Pretty Woman The Musical
1DJ1G The Art of Banksy
1DJ2U The Art of Banksy - Fast-Track
1D62W The Ocean at the End of the Lane
41E8 The Woman In Black
1DRXE WALDEN
1DU1L Wicked
Jun 9, 15:47 BST
Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.