Identified - We are having trouble communicating with the One World Observatory system.
We are in communication with the relevant support team and will update when we know more

The list of affected events is below.


J9Y6 All - Inclusive Flex Experience: Priority Entry Including $15 Drink or Shop Voucher.
W2Z8 ALL INCLUSIVE FLEX- FIT
1D6AC All-Inclusive Experience - Afternoon: Priority Entry Including $15 Drink or Shop Voucher.
1D6AE All-Inclusive Experience - Evening
109ZC All-Inclusive Experience - Evening: Priority Entry Including $15 Drink or Shop Voucher.
1D6AJ All-Inclusive Experience - Morning: Priority Entry Including $15 Drink or Shop Voucher.
TM4W Combination
TM4Y Combination
V1XN COMBINATION FIT GYG
1AJUG EBG Admission
1AJUL Group Admission (FIT)
MYML Ingresso Test Admission
1D6AR Mastercard VIP Tour: Priority Entry Including $15 Drink or Shop Voucher.
15GER One World Observatory General Admission
1D75W Prix-Fixe
48U5 Standard Admission
1D760 STANDARD EXPERIENCE
MYNE Standard Reserved Admission
1024E Standard Reserved Admission (20% off) TA
XADJ Standard Reserved Admission (25% off) TA
1D6W0 Standard Reserved Admission (35% off)
Aug 3, 11:03 BST

About This Site

This status page lists the status of the core services directly within Ingresso's control: our API and our white label websites.

We do not list the status of the backend systems that we connect to, however when there is a problem with a backend system we receive an automated alert and then advise them of the issue.

API Operational
90 days ago
100.0 % uptime
Today
White label websites Operational
90 days ago
95.78 % uptime
Today
Supplier ticketing systems Major Outage
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage
had a partial outage
Past Incidents
Aug 4, 2020

No incidents reported today.

Aug 3, 2020

Unresolved incident: Supplier issue: OWO access trouble.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020
Completed - The scheduled maintenance has been completed.
Jul 28, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 03:00 BST
Scheduled - Please be advised that the Broadway Inbound production systems will be down for maintenance starting the night of July 27th into July 28th , 2020 from approximately 10PM to 6AM US Eastern Time (2AM to 10AM UTC).

This will affect the following events:
29Z2 Chicago - Broadway
3N8R Dear Evan Hansen - Broadway
10BDN Jagged Little Pill
477G Jersey Boys
2AK6 New York Yankees
29ZX Stomp - Broadway
2A00 The Gazillion Bubble Show
2A03 The Phantom of the Opera - Broadway
13XUE West Side Story
Jul 22, 18:24 BST
Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.

Jul 23, 2020

No incidents reported.

Jul 22, 2020

No incidents reported.

Jul 21, 2020

No incidents reported.